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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-04-2021 01:12 PM
HP Recommended
Product: HP Deskjet 2620
Operating System: Chrome OS
Hi there. I recently updated my router with EE and as such have a new wireless network. I have tried to connect my printer to this new network but have been unable to get the printer to connect or reset to identify the new network. I have tried using the smart app also but the printer does not identify itself. It works ok when connecting using a USB connection but not wirelessly. I also like to print wirelessly from my phone. I am not tech savvy so technical explanations go over my head so need some support in simple steps. Thanks in advance for help
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