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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Hi there,

I believe I am not the only one struggling with the printer issue after Mac update.

Since the Update for Mac (BigSur) the printer cannot be installed, no software is available.

Tried contacting HP support team as well as Mac Support team several times, of no use.

I cannot print/scan.

Anyone else has an idea or knows when the new drivers will be ready? or any alternative means of installation of driver?

Thank you!

HP LaserJet M1005

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