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01-05-2021 04:31 AM
HP Recommended
Product: HP ENVY 5020
Operating System: Microsoft Windows 10 (64-bit)
My printer will no longer align properly.
When trying to print double sided, it says the paper is the wrong size (even though it's not) and so will not print double sided at all now. On everything I print now, the top is cut off.
I have printed multiple alignment pages (all of which also print wrong) and a print quality page and nothing has fixed the problem. I have also unplugged the printer and restarted that way, but still no better.
Ink levels are fine, not sure what the issue is.
Anything else I can try to fix this?
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