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HP Recommended
OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

I got a new HP battery for my Omen 15-dc0xxx, but it will not calibrate. I try HP PC Hardware Diagnostics try to run the battery check and it says "Cancelled" after a few minutes. I try the HP Support Assistant Battery Calibration and after I run it, it still says I need to calibrate. I try running the memory test until the batter runs out and then run calibration again after it recharges and no change. Here is the log from the PC Hardware Diagnostics:

 

Test Logs - Battery Check - 1
TestVersion = 1.17.5.0
TestId = a088469f-b159-4d7e-b4f9-0f1ed77a95af
Instance = 1
StartTime = 2021-01-04T08:51:25
ExecutionDuration = 00:00:41
Result = Cancelled
==================================================
CeementBatteryCheckResult: 12
DevicesSupported: 1
DeviceCount: 1
Primary_ACPowerOn: True
Primary_ACAdapterOk:
True ACAdapterStatus: False
Primary_TestresultString: CALIBRATE
Primary_DesignCapacity: 4550mAh
Primary_FullChargeCapacity: 4544mAh
Primary_RemainingCapacity: 4351mAh
Primary_MaxError: 100
Primary_CycleCount: 2
Primary_Temperature: 23deg C
Primary_Voltage: 17343mV
Primary_Current: 0mA
Primary_DesignVoltage: 15400mV
Primary_Status: 224
Primary_CellVoltage1: 4337mV
Primary_CellVoltage2: 4334mV
Primary_CellVoltage3: 4335mV
Primary_CellVoltage4: 4338mV
Primary_SerialNumber: 09001 11/12/2020
Primary_ManufacturerName: 333-1B-4B-A
Primary_BatteryCTNumber: 6GXJU04WYB95M5
Primary_Warranty: 3
Primary_CalibrationType: 3
Primary_ChargeControl: Failed
Primary_TempCharge: True
Primary_ChargeTest: False
Primary_ChargeCapacity: 99
Primary_TempAlarm: False
Primary_DeepDischarge: False
Primary_FullCharge: False
Primary_FullChargeStatus: True
Primary_BatteryCharge: False
Primary_DesignCycleCount: 1000
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