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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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ExampColor Laser Jet Pro M254dw le: Pavilion 6530
Microsoft Windows 10 (64-bit)

The Firmware Update to my printer stopped communicating with the toner cartridges that I have been using for 8 MONTHS!!!

They are not HP but have been working just fine until the update.  I bought an HP for a lot of good reasons and I will NOT be purchasing another for my business if HP runs their business against the small guys!! Can this be fixed before I purchase another brand?  This printer is only 2 yrs old!!!

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