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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
01-05-2021 08:29 PM
HP Recommended
Product: Officejet 5740
Operating System: macOS 10.15 Catalina
I always scan black and white with my Officejet. One day suddenly, the black and white option disappeared from the panel in Easy Scan, lefting grayscale and color only. I tried deleting and reinstalling the printer in System Preferences and the app from Mac App Store. Apple Image Capture works perfectly fine, but I need to use Easy Scan as it helps me to use my one-sided Automatic Document Feeder to scan 2-sided documents. I even upgraded to the latest macOS 11.1, but the problem still persisted.
Solved! Go to Solution.
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