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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Envy 7134
macOS 10.15 Catalina

My printer was working fine but now I cannot print anything because my mac cannot find the printer.  I have followed the steps in troubleshooting the wi-fi connection and the configuration page tells me that the printer is ready and connected - but I still cannot print.  Help (it is driving me nuts!)  Thanks.

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