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‎01-07-2021 05:56 AM

HP Recommended
Product: HP 15-ek0019TX Omen Gaming Laptop
Operating System: Microsoft Windows 10 (64-bit)

Bought a new laptop but from the first start ,there is a loud pop sound on bootup of laptop , happens when omen logo shows and windows loading logo rotates but after booting up no more issues noticed and clear and crisp sound is there during runtime. As a common step updated all sound drivers as well as other drivers downloaded from official hp site and updated windows to latest 20H2 version still issue exist.

Next ...had a clean install of windows from bootable drive , updated all official drivers still issue persist.

This is really frustrating after getting a laptop costing a lot of value and previously I had a low cost hp laptop which didn't had such issues.

If this doesn't get fixed....not getting any hp laptop in future.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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