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‎01-08-2021 01:27 PM

HP Recommended

Windows 10 will not start up and cannot be repaired using the Windows diagnostics/troubleshoot, and I do not have the original recovery disk. I have tried to retrieve the key using the command line, but to no avail.

 

1. On the command line I'm using the command wmic path Softwarelicensingservices get OA3xOriginalProductKey> in the Windows/system32 directory, but this does not work, nor does it work in other directories that seem possible.

Can someone point me to the correct directory and/or verify that the command I'm using is valid. (Some references have "c" in "licencing" instead of "s" "licensing". I've tried both.

 

2. How do I get this key from HP? I cannot find anywhere on the HP site where I can either retrieve the key or send a message or talk to someone who can provide it.

 

I seem to be hosed.

 

Thanks.

 

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