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HP Recommended
model 14-fq0013dx
Microsoft Windows 10 (64-bit)

i bought a new hp usb-c dock g5 and the thing will absolutely not charge my machine or display monitors. i have updated every driver, every windows update.  i've returned it and gotten another one. nothing.  this is brand new computer and brand new docking station. both HP. what do i have to do to get this stupid thing to work?

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