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‎01-09-2021 02:29 PM

HP Recommended
Product: OMEN by HP Laptop 15-dh1xxx
Operating System: Microsoft Windows 10 (64-bit)

Every time I restart the laptop the Omen Gaming Hub prompts me to install the HP System Event Utility. I click on install and the Gaming Hub just opens up but nothing else happens. The program isn't in within the installed programs - I checked through control panel.


I tried installing the 1.4.33 version manually and restarting the laptop - still got the same prompt and it still didn't do anything. The Omen button still doesn't work either although the program is installed on the PC. Searching for it doesn't bring anything up though, if that matters. Upon completion of the manual installation a black console pops up that states the following:

c:\SWSetup\SP101543>ECHO OFF
ERROR: The system was unable to find the specified registry key or value.
ERROR: The system was unable to find the specified registry key or value.
UWP version of HP System Event Utility has been installed!
Press any key to continue . . .

Would be great if someone could help me out. The Laptop is brand new and I'm not sure how to fix this, other than that it works fine. Fn + F1-12 keys work fine. The prompt upon restart + the OMEN button on the keyboard not doing anything is what's bugging me.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.