01-12-2021 06:52 AM
I have had the HP Solution Center work fine for years on the same printer, connected to a windows 10 computer with the latest updates. When clicking the Solution Center icon, a window opens, but it is blank with some sort of badge inside it with a letter "i", which seems to change color when hovering over it. But even when clicking that icon, nothing happens. I've tried uninstalling, and installing, I've tried the Scan Doctor, but nothing works. I can scan through Microsoft scan, but cannot scan to PDF, only to a picture format. Has anyone had this problem? Does anyone know a solution? I'll appreciate it very much.