×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scanInformation
InformationHP Solution Center Adobe Flash player errorInformation
01-12-2021 09:30 AM - edited 01-12-2021 09:59 AM
1. PROBLEM STATEMENT: I am getting black (dark grey) streaks (Photo attached) from my prints, both prints from file and photocopies.
2. ACTION TAKEN: I performed 'printer service > cleaning page' multiple times but issue still persists.
3. OBESERVATION: Upon inspection, black (dark grey) streaks are observed on the following parts: (Photos attached) "Note: Terminologies used may be inaccurate, please refer to the image attached"
3(a) Imaging drum
3(b) Transfer roller
3(c) Transfer belt
Q1. What could be the cause of the problem above?
Q2. Can the hardware be cleaned? If so, what are the appropriate steps to do so?