Notebook Audio

Zlogdan · ‎01-16-2021

The upper speakers (built-in Beats speakers) stopped working. The sound is still heard from the bottom of the laptop, it seems that the sound is coming from far away.
The solution with IDT audio chip does not work.
Maybe because I have INTEL AUDIO.

HP Support Assistant does not help.

All drivers are available.

Spoiler

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Sound Devices
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Description: Speaker (Realtek(R) Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C878E&REV_1000
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: RTKVHD64.sys
Driver Version: 6.0.9008.1 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 18.08.2020 3:00:00, 6114384 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

-------------Sound Devices-------------Description: Speaker (Realtek(R) Audio)Default Sound Playback: YesDefault Voice Playback: YesHardware ID: INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C878E&REV_1000Manufacturer ID: N/AProduct ID: N/AType: N/ADriver Name: RTKVHD64.sysDriver Version: 6.0.9008.1 (English)Driver Attributes: Final RetailWHQL Logo'd: YesDate and Size: 18.08.2020 3:00:00, 6114384 bytesOther Files:Driver Provider: Realtek Semiconductor Corp.HW Accel Level: Emulation OnlyCap Flags: 0xF1FMin/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0Static/Strm HW 3D Bufs: 0, 0HW Memory: 0Voice Management: NoEAX(tm) 2.0 Listen/Src: No, NoI3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

Notebook Audio

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