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‎01-16-2021 07:19 AM

HP Recommended
Product: HP OfficeJet Pro 8028
Operating System: Microsoft Windows 10 (64-bit)

My new HP OfficeJet Pro 8028 is connected to a wireless network, I can access it through my desktop browser and HP Smart app, and I have updated the firmware to the latest version. My issue is with setting up scanning; some options seem to be missing.

 

I can only access scan-to-email setup from the printer's touch screen, and it only allows one email address with automatic PIN login. From the printer touch screen, I can configure a second email address, but the second email address does not show in the on-screen list. To scan to the second email address, both the email and PIN must be entered manually each time from the printer touch screen (very cumbersome). So I have several questions: (1) Where in the EWS or HP Smart app can I find scan-to-email setup? (2) Is it possible to configure more than one email address for single-touch email selection for scanning? (3) Is scan to network folder not available in this model?

 

 

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