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‎01-21-2021 07:30 PM - edited ‎01-21-2021 07:42 PM

HP Recommended
Product: HP Spectre x360 - 15-bl112dx
Operating System: Microsoft Windows 10 (64-bit)

Laptop: HP Spectre x360 - 15-bl112dx

BIOS: F.43

 

I recently purchased the AX200 wireless module (OKN WiFi 6 AX200 on Amazon) as an upgrade from the AC 8265 for my Wifi 6 router. Installation was fine and windows automatically found and updated the driver upon boot for both bluetooth and wifi. Wifi is working perfect. However, I immediately noticed issues getting devices to pair and to getting windows to find the devices. I went to the Intel website and used their Driver & Support Assistant to update the drivers for both. Wifi is now 22.20.0.6 and Bluetooth is now 22.20.0.3. I successfully got my mouse paired but it took probably 20 minutes and it would often pair and disconnect constantly. I have unable to get my headphones to work which I use daily on my phone without issue. Windows will either not find the device or when I can get it to find it, the audio is total chopped and you can't hear anything. It will also not find any other BT devices either. Is it possible I got a bad chip? I have tried reinstalling all drivers, resetting all BT services and setting to automatic in services with no luck.

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