Mobile Printing & Cloud Printing
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Bought the printer after reading many reviews of difficult connection issues. After two tries of ‘No Internet’ windows, I was able to successfully connect to my iPhone 12 Pro Max.
I repeated the SAME steps on my wife’s IPhone 7- no luck. I kept getting the No Internet pop up window- even though she can SEE the printer, the app will NOT let her sign in.
I tried the same steps with a much older iPad mini we had- got in no problem. Same steps on my windows PC- some hiccups, but now, no problem.
So I now have three of four devices able to successfully connect and run the app on the same printer and it’s very annoying why that iPhone 7 cannot connect to the internet- even though it is.
And to confirm- both iPhones are running the same iOS (14.3), the iPad is running the latest for its model (12.5.1) and the windows PC is running whatever it’s meant to.
Question is- with ALL security and access permissions exactly the same on my wife and my phones- what is the problem with this smart app?!?
Everything I have found online tells me to reset router or check wireless or even set AirPrint- I don’t need to do any of that if it already works on ONE iPhone! All I’m trying to do is sign in on her phone to operate the printer.
And I’m not looking for ‘workarounds’ by hitting the IP address because why would I go through 8 steps on her phone to just use a printer. Very frustrating experience.
