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01-27-2021 03:17 PM - edited 01-29-2021 07:26 AM
Product: Envy Curved All in One 34
Operating System: Microsoft Windows 10 (64-bit)
This morning I update my system BIOS from F.35 Rev A to F.36 Rev A and
am now getting I am getting this error "AESMService: SGX is Disabled at AESM Service".
I checked my bios setting it is set to Software which is what it should say as far as I remember.
What is wrong????
Event Viewer:
<Event
<Provider Name="AESMService" Guid="{ce6e83d3-a7d9-4a91-96e0-e018ad574610}" />
<EventID>108</EventID>
<Version>0</Version>
<Level>1</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-01-27T18:36:17.9595940Z" />
<EventRecordID>1872</EventRecordID>
<Correlation />
<Execution ProcessID="5184" ThreadID="16228" />
<Channel>SGX/Admin</Channel>
<Computer>DESKTOP-ODG5CFB</Computer>
<Security UserID="S-1-5-18" />
</System>
<Data Name="attrUnicodeString">SGX is Disabled at AESM Service startup</Data>
</EventData>
An oddity I have noticed since posting is that it only occurs at Boot up or Restart.
Also PowerDVD which uses SGX for Bluray protected playback does not fault. Blurays and UHD's disc's play fine.
Prier Bios did not have ant issues with SGX.
I am on Windows Version 20H2 (OS build 19042.782) which is the latest as far as I know.
If there should be a software update to correct this it has not been released yet.
Intel Driver & Support Assistant reports all Intel software is up to date.
At this point it seems to be a BIOS error and needs to be fixed.
My PC is a HP ENVY Curved All-in-One PC 34-b0xx
Solved! Go to Solution.
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