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01-28-2021 08:33 AM
HP Recommended
Product: Elitebook Folio 1040 G3
Operating System: Microsoft Windows 10 (64-bit)
I'm having issues with a new (to me) Elitebook Folio 1040 G3.
The built in webcam will run for a few seconds, then the light goes off and the image window goes blank. After a few seconds, I may get another brief image before it cuts out again.
I've tried various drivers, including the latest universal camera driver (2015.10.19041.1 Rev.A , dated Aug 16, 2020). All give the same issue.
Windows version is Windows 10 Pro, Version 20H2
BIOS version is N83 Ver. 01.51 - 10/21/2020
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.