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HP Recommended
HP ENVY X 360 M6-AQ105dx
Microsoft Windows 10 (64-bit)

I cannot close my laptop without the whole left screen panel separating from the frame. This is a huge inconvenience, as I cannot even close my laptop without the whole screen breaking; which is ironic because this x360 laptop is suppose to be extremely flexible. 

 

After some googling, I've come to realize that this is a far too common issue with HP laptops; especially with their left side hinges. I have found dozens of people who have experience the same issues that I have, and am convinced that this is a HP hardware issue. 

 

Can HP support escalate my concern to HP’s Support Team in my region to have it reviewed for available options, if any. 

 

Thank you,

 

Ben.

Who Me Too'd this topic
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