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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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02-07-2021 03:23 AM - edited 02-07-2021 03:27 AM
Hi all,
I know this question has been posted in this forum in past but cannot find a solution, I ve bought the Deskjet 2700 All-in-one series last month as kids are at home and need to print their homework.
Ordered some extra printing cartridges along with the printer and everything works great except it cannot connect to Web Services. The printer is connected to my wi-fi, prints document from laptop/phone (HP Print app) perfectly fine.
Always on wifi ( wifi led solid blue) and have printed the Printer info page with correct internet/wifi details but I when I want to subscribe to Instant Ink service and during the process when I press information and cancel button an error page gets print out with no connection to EWS/internet. I ve tried refreshing the EWS by logigin on to the printer's console using the ip address , click on Web Services to start the web services setup I get the error, when I troubleshoot i get the following message The printer could not connect to Web Services. 'Web Services might be busy or temporarily unavailable. Try again later'.
I have updated the firmware on the printer (a proof that it can connect to internet wirelessley) and have treid all possible options, restart of wifi box, laptop, printer but no luck.
ive seen a few solutions on here, I've tried all possible solutions on this forum, but nothing seems to work.
Can anyone please share a working solution or if there is something wrng with the printer then I need to return it
Thanks for all your help in advance.
Any ideas?
Thanks.
Solved! Go to Solution.