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mikstravaganza
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HP Recommended
LaserJet Pro M15w
Microsoft Windows 10 (64-bit)

We had to change our Wifi SSID and cannot connect the printer to the new network. When attempting to do so using the HP Smart software, and navigating to "Wireless Configuration," a pop-up appears saying:

 

"A Custom password has been set for your printer. Enter the password to access the printer interface." (Screenshot pasted below and at https://drive.google.com/file/d/1aM0IVnS6TH4eoGv67IP70AnUUx1oZbOm/view)

 

We do not recall setting any such password and have tried all passwords that we would have used if had set a password. We need to reset this password so we can regain control of the wireless configuration and connect it to the new Wifi SSID.

 

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