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nerak31
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HP Recommended
OfficeJet Pro 8610
Microsoft Windows 10 (64-bit)

Hello, my Officejet Pro 8610 will not connect to wifi.  The error states that the wireless capabilities have been disabled and for me to contact my administrator. I have tried resetting the network defaults and resetting to factory default conditions and neither have done anything to solve this issue.

 

From past posts, it seems like I need to have the printer reset? Is HP Support able to help me with this?

 

Thank you!

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