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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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‎02-18-2021 11:53 AM

HP Recommended
Product: OfficeJet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

I am desperate!  I need to get something printed now.  I get the message: Printer can't print (name of document).  I tried everything I could think of.  I unplugged the printer, unplugged the router, turned off the computer, and started all over. That didn't work.  I uninstalled the printer and reinstalled it.  I can print a report and a test page, but not the documents I need to print. It says the printer is online and connected to the network, and there are no other error messages. It just won't print the documents. PLEASE HELP! 

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