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‎02-19-2021 12:37 PM - edited ‎02-19-2021 12:42 PM

HP Recommended
Product: OfficeJet 5255
Operating System: Microsoft Windows 10 (64-bit)

the printer will be working just fine for a while then the above error code shows up.

It's either 0xDB02CAC8 or 0xDB02CACB. I'm not sure.

The printer is less than two years old.

I disabled IPv6. IP settings are set to "Automatic."

If I turn it off and on it will not be connected to the Internet. But after a while it will somehow magically connect.

Then it will work until the error code comes up again.

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