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HP Recommended
E243M Monitor
Microsoft Windows 10 (64-bit)

New system bought from HP

HP Z2 Mini G5 workstation

Nvidia Quadro T2000 video/audio card

HP E243M Monitor with integral Bang & Olufsen speakers and intergral webcam

Connected with Display port and USB cables

 

Webcam works 

 

Audio does not. 

 - I cannot get any sound out of the monitor speakers.  Windows sound settings shows sound being played

- master volume at 100%, have run driver updates

- Monitor volume is on, monitor audio self test produces a tone.

- have run HP and windows audio trouble shooters.  Both suggest the 'solution' is to switch to the system speaker in the Mini tower unit.  Neither can suggest a solution to getting the monitor speakers to work

- Microphone is also not working.  Again, windows says it exists.

- Virus protection (Bitedefender) is set to allow access to webcam and microphone.

 

Any ideas? 

 

Never bought HP before, and if this is the idea of plug and play, never will again!

Who Me Too'd this topic
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