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envy 5010

Hi so I wanted to cancel or change my plan but my email won't let me to go and I tried to make n email and it said on my hp smart sign up with the Email connected to the printer but my email didn't work so yea I can't access any email or updates and ca't open my account on hp. is there any possible solution to this like moving it to other email or just cancel my old email and put my new email or can I retrieve my email that was connected to my printer. ASAP PLEASE BECAUSE IM PAYING A LOT EVERY MONTH NOT KNOWING MY UPDATES AND INFO AND CANNOT CANCEL.

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