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Jenjna
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HP Spectre x360 Laptop - 15-eb0003na
Microsoft Windows 10 (64-bit)

Hello Community!

 

I seem to be having a bizarre issue with my laptop: my audio disappears without rhyme or reason, then returns back after a while. There doesn't appear to be anything that triggers it: once it seemed to disappear when I went to an online meeting and enabled using my microphone, but then in other instances I may play and pause a video and when I play again the audio is gone.

 

Troubleshooting brings up nothing, and all in all my computer seems to treat my problem as, "Everything is working as it should be".

 

I installed the latest BIOS update, but saw no change - the only thing that seems to have helped is if I disable and then enable the speaker again from "Manage sound devices". I have also tried to restart the computer, which seems to work - but I'd rather not restart computer every 15 minutes.

 

Any idea on what is going on?

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