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‎03-02-2021 02:13 PM

HP Recommended
Product: ENVY x360 Convertible Laptop
Operating System: Microsoft Windows 10 (64-bit)

Product Number: 8VP56AV

Starting late on the evening of the 28th I stopped being able to hear any audio from my laptop speakers. I wasn't doing anything out of the ordinary at the time. I have used the troubleshooting services from HP support assistant and through my settings but nothing changed and I wasn't ever able to hear any audio when it tested my speakers. I've updated, uninstalled, and reinstalled my audio driver with no results.  I updated everything else that I could and I even did a factory reset of my device last night and it didn't fix anything. Any help would be great!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.