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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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03-02-2021 10:07 PM
I had a paper jam which i cleared and printed pages after. Just adding that in the slight chance it would have something to do with that. The next day I tried to print from my Hp spectre x360 and the printer acted like it was going to print but the page came out blank. I have tried multiple things which I am listing below that haven't worked, The crazy thing is after I did those steps I would print the test page out which was perfect but then it would only print one page after correctly and then it would go back to sending me blank pages
Steps I have tried
1-Attempted to print from Iphone to make sure it wasn't a issue with my HP laptop...didn't work
2- powered off printer, unplugged and powered back on...didn't work
3- Did printer maintenance to clean ink Cartridges...printed test page which was good then I printed regular paged and it wasnt aligned right
4-Printer maintenance to align printed a test page worked fine printer one page after and it worked but only for one page then blank pages again
5-Uninstalled printer on laptop and reinstalled- test page worked then back to blank page
6- Used HP print doctor followed instructions it did the same thing...test page good, print one page after good then back to blank pages and i did this twice
I use HP instant ink and I know those are good.
ANY help you can give me would be greatly appreciated. I really need my printer as soon as possible