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HP Recommended
OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

Owned Printer for 3 years.  Scanned many time with success.  Yesterday, unable to scan and received a message "Unable to communicate with scanner" even though I can print without any problem.  Tried to fix with Scan Doctor and HP Scan Extended without results.  Rebooted computer and printer many times.

Attached two messages received after attempts to fix.

 

Scanner Problem 1.JPGScanner Problem 2.JPG

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