• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎03-04-2021 03:48 PM

HP Recommended
Product: HP Pavilion x360 14-cd1004na
Operating System: Microsoft Windows 10 (64-bit)

I have tried 2 different bluetooth headsets on Zoom and the quality of the headphone is terrible, making it that I cannot use the computer for conference calls. I have tried both headsets on my other computer and they work absolutely fine. If the headsets are selected as headphones in windows the quality is ok for music unless I have a bluetooth mouse connected at the same time, then the audio continuously breaks up. It is almost as if the HP bluetooth cannot take 2 things happening at once.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.