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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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03-05-2021 07:01 AM - last edited on 05-19-2021 08:49 AM by JessikaV
I inherited this printer and want to use it for printing posters for our charity network. Message kept saying one of cartridges was damaged or missing. New cartridges didn’t clear messsage. Thinking I was clever I removed, thoroughly cleaned and refitted printhead, all cartridges recognised but when I asked for print it gave a message about printer or ink error.
By removing the printhead and refitting it I can go round in circles with recognition etc but cannot get it to print.
Reading internet it would seem that I need setup cartridges - but I cannot purchase these anywhere. Can you help.
(we cannot as a local charity afford to buy a new printhead. I can provide link to our charity for anyone wishing to help. Thanks .
(I flagged message myself by mistake - oops)
regards
Dubudubu