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‎03-13-2021 03:55 PM

HP Recommended
Product: deskjet 2710
Operating System: Microsoft Windows 10 (64-bit)

Hi I have a Deskjet 2710 and have installed HP Smart and installed the printer via the app.

 

On the first setup the printer installed and was working however after turning the printer on again I am unale to print under the printer information in HP smart under Installation status it's returning a Not installed. Futhermore when I check the print setting in windows 10  it is now saying driver is unavailable.

 

I have tried removing and re-adding the printer however now the setup get stuck on installing the ink if I skip this stage it fails to install the printer driver. I have tried removing the software, and reinstalling. I have tried the HP print and scan doctor app and still not able to print. 

 

Any help welcome.

 

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