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‎03-16-2021 02:51 PM

HP Recommended
Product: HP Smart Tank Wireless 450 Series
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I just replenished the HP Smart Task Wireless 450 series printer with Ink (HP certified), but the printer is still telling me:

1. The cyan and yellow ink is out and

2. Printed pages do not include cyan and yellow

 

I have tried the print quality functions such as realignment and cleaning, but nothing helps. I have used the automated HP Support program and also tried the automated trouble shooting.


What might be the problem? Must I buy a new printer now?

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