03-21-2021 06:52 PM
We got a new modem/router and everything connects except our TopShot Laser Jet Pro m275. The wireless Network test Report indicates that the wireless is on and working. However, it states that "Your wireless router requires a WPA security passphrase, The passphrase configured on your HP printer does not match exactly." I have reentered it numerous times and have also tried to connect numerous times using the WPS button on the router/modem. It also states that the WPA authorization method has been changed from the default setting, which may cause problems connecting to the wireless network.