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HP Recommended
HP Slim Desktop S01-aFO
Microsoft Windows 10 (64-bit)

After clicking on Shutdown, the computer never completely shuts down. There is always some light shining at the back of the tower and the the external back-up drive also remains switched on.

1. Will the inability of shutting down the computer harm the computer and shorting its lifespan and that of the external back-up drive.

2. How can I shutdown the computer totally and completely.

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