03-25-2021 08:47 AM
I continue to receive error message to “Remove & reinstall ink cartridge.” This only happens with my black ink. I have removed and reinserted Current cartridge; removed and inserted a refilled cartridge; removed and inserted brand new cartridge; Shut printer down and restarted it; shut printer down by unplugging it from wall and back of computer; I checked for updates to firmware but it was already up to date.
i am using a wireless connection.
It will print in single cartridge mode but not an ideal long term solution.
I’ve exhausted my knowledge on this issue. Any recommendations would be appreciated!