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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎03-25-2021 09:05 AM

HP Recommended
Product: hp 15-da2020la
Operating System: Microsoft Windows 10 (64-bit)

Hi folks, I just bought a pair of HP laptops for the office with a new M.2 drive inside them (I´ve made the seller change them from 256 to 500gb). without any OS installed. After doing the usual intallation with a usb stick (created with rufus) the laptop restarts, but goes back to the usb installation (pretty strange because the current bios configuration says the stick is the last option). I´ve removed the stick and restarted the laptop, and then a black screen shows with the message "Boot device not found. Please install an operating system on your hard disk. Hard Disk (3F0). 

 

These are the steps I´ve tried:

- Hard drive test: it´s all ok.

- Changing to Legacy Mode: That option is not present anymore in these new laptops.

- Diferent W10 ISOS with rufus: All the same.

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