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03-26-2021 02:18 PM
So my battery was at below optimal health and was in need of replacing and said as much everytime I booted it up. Last week I received my new battery for my Hp Omen off the duracelldirect store as it wasn't available with HP any longer. I opened up the laptop and swapped out the batteries earlier in the week. In the leaflet with the battery it stated I should allow two full charge discharge cycles before the battery settles with the pc. First time I turned it on the charge stated 55% and stayed at that. I took the charger out and let it drain and turned it back on at it sits at 0% and needs to remain in the charger. I take it there is likely a simple fix but I'm not well versed in hardware issues like this. I read and tried removing the battery and holding the power button for 30 seconds before putting the battery back in. I also tried uninstalling and reinstalling the "Microsoft ACPI-Compliant Control Method Battery but to no avail. Any suggestions or help would be greatly appreciated.