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Ruthdiane
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HP Recommended
Acer
Microsoft Windows 10 (64-bit)

I use the HP instant ink service, so I just installed new cartridges.  The problem is that there are horizontal lines across the colored portion of my printed documents that are in a lighter or different color than what they should be.  So, for example, if I am printing a blue Easter egg, there will be horizontal lines through it about 1/2 inch apart that are in a lighter or different color.  

What could be causing this?

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