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‎04-04-2021 10:00 PM - edited ‎04-04-2021 10:03 PM

HP Recommended
Product: HP Spectre 13-v103na
Operating System: Microsoft Windows 10 (64-bit)

Hello all,

I have reformatted my partner's 3 year old HP laptop that had Windows 10 previously installed. After reformatting the drive completely (removing all partitions) and reinstalling Windows 10 Pro (version 20H2 from Media creation tool), I start the process of preparing the computer.

 

It goes through the steps just fine until it gets to the network connection. It shows the WiFi connections. I choose my WiFi and enter the passcode. The WiFi says that it is successfully connected. I click the NEXT button to continue. A message pops up saying that "Checking the Connection to Microsoft. This might take a while."

 

This takes me back to the WiFi network connection again. This repeats the error cycle. I have reformatted the  drive and reinstalled it several times with the same results, I even tried an older versions of Win 10 (1909 to be precise) with the same issues. As you can see there is no option to skip or go away from these screens. Restarting the machine puts you right back there...

 

I have reinstalled Win 10 numerous times on various machines before and never had this issue.

See images below:

 

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