• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (32-bit)

See, previous old post below I am still having the exact same issue. Running a Elitebook X360 1030 G3 to the G2 230w docking station. I have 3x 1080p Acer screens (ED320QR S). What i have tried so far:

1) Front USB-C connect host Elitebook with the G2 Dock

2) 2x DP ports on the G2 Dock into the DP ports on the Acers

--> so now i have 3 monitors running without an issue, 1x on the Elitebook laptop and 2x Acers external

 

Now I tried to connect the third Acer using a USB-C (Thunderbolt compatible) to DP cable, from the G2 Dock

1) 1st tried back left USB-C  port (with the SS & Display Port logo) into the Acer DP

2) 2nd tried the back right USB-C port (with the thunderbolt/lightning logo) into the Acer DP

 

For Both connection options Windows shows the 4th screen as deactivated in the display settings. When i try to activate the 4.monitor one of the 3 active monitors gets deactivated. So i end up again with 3 active screens but no chance to get all 3 external monitors + the laptop screen running.

 

Also tried to connect a HDMI on the laptop to HDMI on the deactivated acer, same results.

 

(https://www.amazon.com/DisplayPort-uni-Thunderbolt-Compatible-More-Gray/dp/B075V27G2R/ref=sr_1_3?dch...)

 

Old threat:

https://h30434.www3.hp.com/t5/Business-Notebooks/Thunderbolt-dock-G2-can-connect-4-monitors/td-p/769...

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.