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HP 14 Laptop PC

My computer keeps randomly freezing, like everything stops working then it goes to a black screen and I have to power it off then back on. I've done a virus scan, nothing showed up. It started happening on the 3rd day I bought the computer and in those three days the only things I've installed were Chrome, Firefox, and Ruffle Flash Emulator. Its been a month and a half since I got this, but recently its been happening more often. I've tried waiting when it crashed before and after the black screen the start up menu popped up, it looked something like thisstartup menu.png

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