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‎05-03-2021 09:40 AM

HP Recommended

Hi, I am having a terrible time finding answers for my problem, I hope someone in the forum can help.

My hp t730 stopped cutting paper; it happened after the las portion of the paper roll went through the plot area, this end of the paper is, unfortunately, folded in such a way that paper tends to get stuck in the print area of the plotter.

I tries several things: shutting it down for a long period of time, resetting the media type, changing paper size. none of these measures helped, the cutter still does not disengage to cut paper.

thank you 

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