• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

‎05-14-2021 05:15 AM - edited ‎05-14-2021 05:17 AM

HP Recommended
Product: HP ZBook 15 G4
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I’m trying to adjust my screen brightness but it won’t change when I do it through the settings menu.

 

When I try to do it through the hotkeys (FN+F6) it gives me the following message:

 

image.jpg

(If image doesn’t show it basically tells me that HP Software Framework is not installed and gives me a website. I try to visit it with no success.)

 

When trying to enter the website it only gives me the reply that it’s no longer supported. 

Thank you kindly,

Larry

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.