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‎05-14-2021 05:15 AM - edited ‎05-14-2021 05:17 AM

HP Recommended
Product: HP ZBook 15 G4
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I’m trying to adjust my screen brightness but it won’t change when I do it through the settings menu.

 

When I try to do it through the hotkeys (FN+F6) it gives me the following message:

 

image.jpg

(If image doesn’t show it basically tells me that HP Software Framework is not installed and gives me a website. I try to visit it with no success.)

 

When trying to enter the website it only gives me the reply that it’s no longer supported. 

Thank you kindly,

Larry

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