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‎05-17-2021 04:08 PM

HP Recommended
Product: Envy x 360 Convertible 15m-bp111dx
Operating System: Microsoft Windows 10 (64-bit)

My notebook will not power on. No sounds or fan running, only the power button lights up for approx 7-10 seconds, turns off then comes back on for another 3 seconds, and then shuts off until the button is pushed again. Battery is fully charged and when plugged in to charger the orange light turns on briefly then turns a solid white. I have tried hard reset which does not work. I have also removed bottom cover and unplugged battery. None of the atremptshave proven to be successful. Hoping someone can help!

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