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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP1315 All-in-One
Microsoft Windows 8.1 (64-bit)

After downloading HP Scan extended (because Flash Player closed and HP Solution Center was rendered useless) it would not save any images.

 

The solution offered was to double-click on the hpiscnapp.exe file (in C:\Program Files(x86)\HP\Digital Imaging\bin) and yes, it brought up the "old" screen I was used to in HP Solution Center, well almost the old screen, but not quite. Great solution and glad to have my scan facility back! I created a shortcut for easy access. 

 

But, it is slightly different. With HP Solution Center, I could scan multiple pages and save as one document. There does not seem to be the option to scan multiple pages, despite having the option to "Scan New Pictures" (top left) and "Final Images" i.e. Plural ..... more than one !!...... (bottom right) indicating multiple pages, right?

 

Question: Can this scan more than one page like the old HP Solution Center could?

 

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