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HP Recommended
HP ENVY 700-010xt CTO Desktop PC
Microsoft Windows 10 (64-bit)

This is BIOS crisis recovery binary package for "HP PC Diagnostics 4-in-1 key" used.

Please unzipped the file and placed in the root folder of the USB key.
Example steps:
1. Downloading the "HP PC Diagnostics 4-in-1" Softpaq.
2. Follow the instruction to generate the USB key, called HP_TOOLS(E:).
3. Downloading this "HP PC Diagnostics 4-in-1 BIOS crisis recovery binary" Softpaq.
4. Extract the *.zip files to "HP_TOOLS(E:)\"

 

How do I generate this USB key ? There was NO instruction after extraction. Just used 3. & 4.

 

The MB does NOT pole the USB ... nothing happens except 8 beep on boot.

 

If I just place these files on C: HD would that work if USB is not poled ?

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