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‎06-18-2021 12:03 PM

HP Recommended
Product: HP Spectre x360 - 13-ap0023dx
Operating System: Microsoft Windows 10 (64-bit)

The computer was being used on battery.  Battery became low and I closed all applications and turned off computer.  Plugged computer in overnight to recharge.  Now computer does not turn back on.  When plugged in both the power button led and the small led near the charger input blink white.  The power button led blink code is about 3 seconds on and 3 seconds off, continuous pattern.  The small white led near the charge cord input to the computer blinks about 5 to 6 seconds on and 1 second off, continuous as long as power cord is connected.  When the charger cord is disconnected the led near the charger input stops blinking and the power button led continues to blink white at about 3 seconds on and 3 seconds off.  

The screen remains black when the power button is depressed.  Holding the power button in for 10 seconds and then depressing again has no effect.  The computer is completely unresponsive. My extended warranty just ended less than a month ago.  

 
Product number:4WT85UA
 
Please help!  Thanks
 

 

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